Returns

If you are not satisfied with your online purchase, please follow our guidelines for returns:
• All returns require a Return Authorization (RA) number (see instructions below).
• All returns must be postmarked within 10 days of receipt. Returns sent after this time will not be honored.
• The merchandise must be in its original condition and unworn.
• We do not accept returns/exchanges on custom-made or special order items, undergarments, or sale merchandise. These types of sales are final.
• We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.
Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense.

Damaged/Wrong Items

If you receive an item that is defective, damaged or incorrect, you must notify us within 10 business days of receiving the merchandise. HOW TO RETURN MERCHANDISE The Return Authorization (RA) number issued by La Moda must accompany all returns. To obtain an RA number feel free to call Customer Service at 754.888.9132. Ship the merchandise securely wrapped with the prepaid label you will receive directly from UPS or via Email.

TIPS ON SENDING THE PERFECT RETURN PACKAGE:

Note your RA number on the package for proper and timely handling and processing.

• Include a copy of the invoice/packing slip for proper identification.
• Package your return carefully, as we cannot return or exchange items that arrive damaged due to poor packaging.

Your return will be processed within 2 business week of receipt. You will receive an email notice when the credit has been issued.
If you have an inquiry, call 754.888.9132 or e-mail us at info@Lamodaclothings.com

INTERNATIONAL RETURNS

The customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.